Worldwide Salon Marketing

How to make your Marketing an investment, not an expense!

Your salon’s marketing is the most critical part of your business and needs to be treated as an investment for the lifestyle that you want to have through owning your salon. But there is a problem : No marketing equals no clients. No clients means no lifestyle. The investment that you make in the business [...]

Time to Brush Up on Some Delegation Skills?

I have had many a conversation with salon owners about managing time better. I frequently hear comments like ‘there isn’t enough hours in the day’ or ‘I wish there were 2 of me’. The end result is generally an over-worked, burnt out and stressed business owner who is no good to anybody! There is a [...]

INCREASE your clients average spend in your salon – before Christmas is over!

So the salon marketing is working like a treat! You have the phone ringing off the hook, and the clients are lining up before you even arrive at work, trying to get in the door for their treatments. You have messages from people that are pleading with you to come into the salon. Are you [...]

Do you have an Expensive J.O.B?

Salon marketing is the way to change your current situation from an employee of the business that owns you, to a business person who OWNS and RUNS their business! As you can imagine there are thousands of salons out there who have ownership of their therapist. The salon owner pays, at times an often over [...]

Non Verbal Cues that STOP your sales!

Ever wondered why it is that some people can sell ice to the Eskimos, and other can’t? Sales professionals – that is all salon staff – should know which words and phrases to use and which ones not to. Sales professionals also know that it is also what you DON’T say that can destroy any [...]

Reverse Engineering – How to make sure that your clients ALWAYS come back!

There are TWO new currencies that I have seen in this new economy that we are all in. After seeing and hearing from experts such as Donald Trump, Robert and Kim Kiyosaki, Tony Robbins, and T. Harv Ekker in Sydney the week before, it has been cemented in place for me that we are now [...]

What’s Up Pussy Cat?

‘Who is my target market?’ Is that a question you have ever asked yourself? If not, then it should be! With any business you need to know who your ideal customer is. If you are a salon that does waxing, then it’s very unlikely your target market will be the Rest Home down the road. [...]

Hair color expert David Velasco joins Worldwide Salon Marketing – check out the video

Acclaimed stylist David Velasco is known throughout North America as the guru of hair color. But even the most acclaimed technicians know that merely being a great colorist isn’t enough by itself to bring customers in the door. Like many top salons, David joined the WSM Inner Circle salon marketing & mentoring program to discover [...]

“I cannot say enough about the impact this program is having on my success and work life balance as a business owner!”

From Canada comes an email this week of the kind that’s become so familiar to us, but gratifying all the same. Like so many salon & spa owners who are Members of the Inner Circle marketing & mentoring program, Vicki Watson of Wrapture Spa in Moose Jaw, Saskatchewan is defying ‘the economy’ and rejoicing in [...]

Baltimore salon owner reveals how her marketing is winning in the new economy

Jill Turnbull is an expatriate Australian who’s lived in the US for 20 years. As an accomplished stylist and makeup professional with more than 30 years in the beauty industry, Jill bit the bullet and opened her own salon in Baltimore – No Worries Salon – just this year. In this interview with WSM’s Canadian [...]

Idaho salon reports ‘recession-busting’ marketing brings more customers

Listen in as Lee Reilly of Salon Technicolor in Pocatello, Idaho describes to WSM Canada director Catherine Hanson how she’s beating the recession – and creating her own economy – with aggressive but simple marketing that’s bringing 19% of her ‘lost’ customers back into the salon. Lee joined the WSM Inner Circle marketing & mentoring [...]