Archive for 'Free Stuff'

You, your salon business, and the Greatest Threat to survival

You, your salon business, and the Greatest Threat to survival

Years ago, a brother of mine – you might call him an ‘early adopter’ – bought one of the first plasma TV screens on the market. From memory, he paid what would now be seen as an eye-watering TWENTY FIVE THOUSAND DOLLARS for it. Yep, hard to believe, considering you can now pick up a [...]

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Salon Marketing 101: How’s THIS for laziness?

Salon Marketing 101: How’s THIS for laziness?

Are you asleep at the wheel of your business? It never ceases to amaze me how little effort most business owners put into researching their target market. It’s because most business owners are simply bone lazy Take this example of outstanding, Olympic-quality incompetence. Today I received the following email, apparently from a company purporting to [...]

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How a FOOL IDEA helped this US salon owner DOUBLE her sales…in two weeks.

How a FOOL IDEA helped this US salon owner DOUBLE her sales…in two weeks.

“…We are stoked and plan to run this sale the entire month of June in 2011!” Inner Circle member (3 years) Molly Verbrugge of Indulgences in Little Rock, Arkansas, is justifiably glowing after a Worldwide Salon Marketing promotion she used for just two weeks in June this year boosted sales to $81,235 – a staggering [...]

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Free Newsletters for Download

Every month, we mail a hard-copy newsletter to several thousand salons who have requested it. For those who don’t want it delivered in the post, here you can download this year’s newsletters in pdf format and print them out at your leisure. Jan 2010 Newsletter Feb 2010 Newsletter March 2010 Newsletter April 2010 Newsletter May [...]

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The Salon Business – at least your clients don’t HATE you!

The Salon Business – at least your clients don’t HATE you!

It can only be the money. I can’t for the life of me imagine what else could possibly be attractive about running a business like a bank, where an entire army of customers almost universally loathe you. I actually feel a bit sorry for the banks. The fact that they’re in business to make a [...]

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How to Think About Money – Made Simple

As Australians head to the polls to vote tomorrow (August 21), I thought this article by Dan Kennedy a timely one. I re-publish it here without comment, as none is needed. But it’s thought-provoking, universally applicable, and should give pause to those who think the world – or any government – owes them a living. [...]

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Salon Marketing – Different Country, Same Challenges

Salon Marketing – Different Country, Same Challenges

Every owner of every salon thinks that their business is somehow ‘different’, the problems and challenges they deal with every day are in some way unique. And it always makes me laugh when a salon owner tells me ‘this wouldn’t work for my salon because my salon is different…’ Er, actually, it’s not. Yesterday in [...]

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Salon Marketing: do you make this common mistake?

Salon Marketing: do you make this common mistake?

In the Members Only ‘sealed section’ forums this week, a question from an Inner Circle Premium member which opens up a whole can ‘o worms: “Can any one tell me how I go about making my newsletters appear in HTML format when someone opens their email?” Two reasons that question raises alarm bells for me: [...]

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Get Your Free Hard-copy Salon Marketing Newsletter – Salon Owner Secret Confessions – Delivered to your Physical Mailbox, Every Month.

Download some sample newsletters here – and complete the form below to get on our monthly hard copy mailing list, so you don’t miss out on Salon Owner Secret Confessions every month – delivered right to your PO Box or physical address, on real paper, with real ink, delivered in a real envelope, with a [...]

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Salon Marketing – Lessons from a Third-World Country

Salon Marketing – Lessons from a Third-World Country

Rightly, you no doubt have zero interest in my recent five-day break at a luxury private villa near the beach in Bali, where the staff outnumbered our party of eight by two to one, and you couldn’t move without a butler polishing something or mixing you a clever drink by the pool. But you might [...]

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The Sham Wow Guy – and Lessons for Your Salon Business

The Sham Wow Guy – and Lessons for Your Salon Business

On Saturday morning just gone, as I was contentedly reading the paper over a nice cup of tea, my delightful wife Michelle casually mentioned that “oh, and by the way honey, we’ve been invited to a demonstration of that kitchen thingy this afternoon at your brother’s place.  I thought you’d like to take a look, [...]

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Salon & Spa Marketing – and a lesson from bushy-browed Susan Boyle…

Salon & Spa Marketing – and a lesson from bushy-browed Susan Boyle…

A couple of examples this week that show how dangerous it can be to lose sight of the fact that it’s what the customers think that matters in your business, not what you think. This story is about the pizza company and the music critic. Confused? Stay with me. It matters to your business. In [...]

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Does this happen in YOUR salon???

Does this happen in YOUR salon???

Yesterday I did some free research for you, ‘mystery shopping’ a local salon business touted as one of my town’s most up-market, stylish salons. And the news is: It failed my report card. I won’t name the salon, but if its owner is reading this, she’ll recognize herself. This salon is one of three owned [...]

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Is Your Salon Business a Dictatorship or a Democracy?

Is Your Salon Business a Dictatorship or a Democracy?

I get a LOT of questions from Members all over the world, and some of them resonate with almost every salon owner. Our own surveys show consistently that apart from the challenge of getting customers (marketing), THE elephant in the room for 99% of salon owners is staff – how to find good ones, how [...]

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Audio recording – Listen In as These Salon Owners Reveal Their Success Strategies

Audio recording – Listen In as These Salon Owners Reveal Their Success Strategies

Listen in as these salon owners reveal exactly how they’ve grown their businesses in spite of (perhaps because of!) the global economic downturn! I loathe cliches, but there IS truth in many of them – like ‘Success breeds Success’. In this conference call, three of our most dynamic Inner Circle members reveal the strategies that [...]

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