Hiring Salon Staff | Worldwide Salon Marketing

Is Your Salon Business a Dictatorship or a Democracy?

I get a LOT of questions from Members all over the world, and some of them resonate with almost every salon owner. Our own surveys show consistently that apart from the challenge of getting customers (marketing), THE elephant in the room for 99% of salon owners is staff – how to find good ones, how [...]

Can’t find good staff? Here’s an instant solution…

Another 16 salons & spas joined the Inner Circle marketing & mentoring program at our Road to Riches seminar in Perth this week – no doubt many of them attracted by not only the done-for-you marketing tools in the Essential Salon Owner’s Marketing Toolkit™ but also by the unique system we use to help them [...]

How to Get a Flood of Quality Staff Applications

Apart from getting customers, the greatest challenge faced by most salon owners is finding quality staff. But many of our Inner Circle members are finding that problem solved with our free (to Members) and unique Staff Finder service. “100% improvement in the quality and calibre of candidates…” I have recently joined World Wide Salon Marketing [...]

Finding, Hiring and Motivating Salon Staff – Listen In!

Old business joke: “Life would be so much easier if it weren’t for those pesky customers!” There is some truth in it. No, the customer isn’t always right. But there’s more truth in the frustration we often hear from our Inner Circle members about staff. Apart from finding customers to fill chairs and treatment rooms, [...]

What would you do if one of your staff did this…?

How ruthless would you be if you caught one of your staff members deliberately sabotaging your sales? Some do it simply out of ignorance. Others do it because they just don’t care. Either way, it costs YOU money when your staff don’t sell your products, or worse, promote other people’s products… But there can be [...]

Hard to find Staff? Here’s how to get a flood of applications…

Peter Drucker is widely recognised as the world’s most famous business consultant, who declared that “Because its purpose is to create a customer, a business has two and only two functions: marketing and innovation. Marketing and innovation produce results. All the rest are costs.” Which is perfectly true, and in the beauty business, one of those [...]

How to CUT Staff Absenteeism to ZERO!

Had an interesting conversation with one of our Inner Circle members this week. Like most salon & spa owners, Michael Curtis’ Blush Day Spa has suffered for years from the whims of some staff members who would habitually, without notice, report in ‘sick’ – and leave the rest of the staff to carry the load, [...]

How To Guarantee You Do Not Hire A RUDE Employee Ever Again

with David Osborne, recruitment specialist What one of the world’s richest men realised… John D. Rockefeller said “I will pay more for the ability to deal with people than for any other ability under the sun.” Why?….. Before reading on please think why this quote is so important. Most people communicate without thinking about the [...]

The FOUR secrets you MUST know when hiring great staff.

by David Osborne, our recruitment specialist Have you ever been out socialising and met someone who had fantastic looks a great body and an okay personality and thought that would someone you would like to ‘hook up with’. It’s probably happened to all of us at one time or another and then we find out [...]

“Who Wants A Winning Salon Team?”

with David Osborne, WSM’s Recruitment Specialist. Go here to find tools you can use to create a profitable salon/spa team. The First 3 Steps To Creating a Money Making Team. Impossible I hear you cry, employees can be an absolute pain. Trying to get the right people, keep them and then there’s the motivation stuff. [...]

How to Find – and Keep – Great Staff

During our international Inner Circle group coaching calls this week, the discussion was supposed to be about marketing – but both our Australian tele-seminar AND our US tele-seminar turned into in-depth discussions about staffing issues. How to find them (staff), how to pay them, how to ‘get their heads right’. It’s by far the biggest [...]

Update on our new Salon Staff Finder service

Last week I reported on how one of our Worldwide Salon Marketing Inner Circle members had created a flood of interest from prospective staff members, using our unique new Staff Finder service. Rachael D’Aguiar and husband Chris from D’Aguiar’s Hair Skin & Nails in Auckland, New Zealand, had never had much success advertising for staff… [...]