Archive for 'The Smell of Success'

Salon Marketing Superstars – Hayleigh McKnight doubles her sales in one year

Salon Marketing Superstars – Hayleigh McKnight doubles her sales in one year

The sheer frequency of reports from Inner Circle member salons detailing spectacular results is coming in so fast it’s hard to keep up with them. Hayleigh McKnight of H’s Place in Melton, Victoria, joined the program and got her Essential Salon Owner’s Marketing Toolkit® only in August last year. The salon has apparently become so [...]

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Salon Marketing for Dummies: Audio Interview

Salon Marketing for Dummies: Audio Interview

It’s been an interesting week. A quick trip to Melbourne with Michelle’s family (including 18 month old nephew Tom) so the girls could shop in some of that city’s excellent boutiques, but fortunately Tom’s dad Michael and I were able to excuse ourselves and attend a football final at the famous Melbourne Cricket Ground. What [...]

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Do You Insist The World is Flat?

Do You Insist The World is Flat?

If you own your own business, this is for you. Every so often, we get a complaint from a Member, like this one: “We have purchased all of your marketing material about one month and a half ago. We are NOT HAPPY….(I just wanted to) let you know of my disappointment with the marketing so far…” These do [...]

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“Thank you so much for the program – I’m having so much Fun!” Inner Circle Member of the Week, Gail Smith

“Thank you so much for the program – I’m having so much Fun!” Inner Circle Member of the Week, Gail Smith

“I just had to write and tell you how we have improved over the last 3 months. We have done a lot of your salon marketing and have built the salon from zero to taking up to $30,000 per month.  After going to the conference in Brisbane I went back and told myself I could [...]

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Simple Salon Marketing = New Car

Maria Mazis is proudly driving to and from her Adelaide salon Skintelligence in a brand new $60,000 VW — thanks to the extra money she’s making from the tools and strategies in the Essential Salon Owner’s Marketing Toolkit® Maria was one of our Inner Circle members who brainstormed with other South Australian members at Monday’s [...]

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Salon Superstars – Inner Circle member of the week: Dr Usha Venkataraman

Salon Superstars – Inner Circle member of the week: Dr Usha Venkataraman

There are good reasons we created the Essential Salon Owner’s Marketing Toolkit™ and the Inner Circle marketing and mentoring program for beauty and hair salons, rather than for lawyers, or…doctors, for example. Lawyers and doctors – as anybody who’s ever dealt with them will confirm – already know everything. Just ask them. So I was [...]

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Salon Marketing: The Story a Leading Beauty Magazine Refused to Publish – Because it's 'Too Honest'

As our Inner Circle members would know, I’ve rarely been accused of being anything less than direct. When it comes to writing about what works in marketing & business, I don’t tend to soften my words to avoid offending those with delicate sensibilities. In business, reality IS harsh. If that offends you, stop reading now. [...]

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Salon Superstars – Inner Circle Member of the Week: Caroline Martelli

Salon Superstars – Inner Circle Member of the Week: Caroline Martelli

Caroline Martelli (2nd from right) and staff at Martelli’s Beauty & Makeup in Mt Maunganui, New Zealand Congratulations to Inner Circle member Caroline Martelli of Martelli’s Beauty & Makeup in Mt Maunganui, New Zealand for a cracker of a result from an advertorial layout in her local paper this week. Caroline joined the Inner Circle [...]

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The Real Difference Between Success and Failure in the Salon Industry is….

The Real Difference Between Success and Failure in the Salon Industry is….

The ability to make a decision – and act on it. Master presenter David Price reveals the little known secrets of effective direct response marketing for salons & spas to an audience of 180 salon professionals at the Brisbane ‘Road to Riches’ event on Monday, July 6. Below, WSM director Jill Groves teaches simple sales [...]

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Things that successful salon owners do…

Things that successful salon owners do…

When I was a kid in high school, I had a grumpy teacher called ‘Erpy’ Prince who didn’t actually like teaching. We all knew this because Erpy would open his weekly lesson by declaring “99% of all the world’s knowledge is contained in books. Therefore, read.” And for the remainder of the lesson, he wouldn’t [...]

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Jane and Niki’s $200,000 Salon Sales Boost

Jane and Niki’s $200,000 Salon Sales Boost

Nothing, but nothing, breeds success in the salon & spa business (or any other business) like ACTION.Thinking won’t do it. Planning by itself will achieve nothing at all. American music legend Ted Nugent says it best: “What you need most to be successful is a dream, a dedicated work ethic, and an alarm clock.” He means [...]

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Business Lessons from ‘The Body’

Business Lessons from ‘The Body’

It amused me to read how businesswoman Elle MacPherson has put noses out of joint at a major business magazine. She features on the cover of this week’s issue of Business Review Weekly in a story about her $120million empire. But the really interesting thing is the idiotic spin the magazine used in its press [...]

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Major Salon Marketing Crime – being too TIMID

Major Salon Marketing Crime – being too TIMID

There’s a couple of Big Mistakes almost all businesses make; being too timid, and its closely related cousin, being boring. Most beauty industry marketing falls into one or both of these categories. And that’s because most owners of salons like to be seen as ‘nice’ people, who by their very nature don’t want to do [...]

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Salon Owners Rush to Join Inner Circle Program before Price Rise

Salon Owners Rush to Join Inner Circle Program before Price Rise

HIghlights of the Road to Riches salon & spa marketing seminar in Sydney Salon owners and new Inner Circle members Judy Henry (left) of Salon Secrets and Jasmine McEwan of Top to Toe Skincare & Makeup – among 25 salons to join the Inner Circle program at the Sydney Road to Riches salon marketing seminar… [...]

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Little Hinges Swing Big Salon Doors

Often, the tiniest of changes can make the biggest difference in any business. After this week’s Road to Riches seminar for salon owners in Sydney, Jill and I hosted a special two-hour, closed-door ‘Masterminds’ networking and brainstorming session for Inner Circle members only. It’s at these sessions that some of the biggest breakthroughs often happen, [...]

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The Goldmine in your Salon’s Own Backyard – Lost Clients

The Goldmine in your Salon’s Own Backyard – Lost Clients

Bruce & Beth Fisher, Inner Circle members of Fisher Experience, Braintree, near Boston. Bruce Fisher and his wife Beth have owned a hair salon & spa, Fisher Experience in Braintree, Massachusetts, just south of Boston, for 25 years. I was talking with Bruce this week, and he was understandably excited. In the worst recession America has encountered in decades, [...]

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Smart Salon Owners Surround Themelves with Smarter Salon Owners

Smart Salon Owners Surround Themelves with Smarter Salon Owners

“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” Henry Ford, founder, Ford Motor Company. Being the owner of any business can be a lonely place. You’re not only responsible for the support of your family, you’re often responsible for the livelihood and security of your [...]

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“It’s not the years in your life that count. It’s the life in your years”

“It’s not the years in your life that count. It’s the life in your years”

54-year old legs and arms tussling with my first marlin, 40 miles out in half a mile of water off Rottnest Island, Western Australia My 400 pound marlin shortly before coming to the boat…ever so briefly. Deckhand, friend and marlin fishing guru Marty Goldsworthy gives me a pat on the back…for not losing the fish, a mistake [...]

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