How to Find – and Keep – Great Staff
by Greg Milner on 14/10/08 at 12:58 am
During our international Inner Circle group coaching calls this week, the discussion was supposed to be about marketing – but both our Australian tele-seminar AND our US tele-seminar turned into in-depth discussions about staffing issues.
How to find them (staff), how to pay them, how to ‘get their heads right’.
It’s by far the biggest issue facing salon & spa owners all over the world, apart from actually getting customers.
Because even the best marketing on the planet will be sabotaged at the back end by lousy systems, and lousier staff. ALL businesses (including my own!) has what we call a
Sales Prevention Department
BUT… there is a solution!
Over the past several months, we’ve been working closely with Inner Circle coach David Osborne – a recruitment specialist in his own right – to develop a
World-Class Salon & Spa Recruitment System
Secretly, among a select group of Inner Circle members, we’ve been testing the Salon & Spa Recruitment system exhaustively. And the feedback is nothing short of amazing.
Here’s just a taste of what these ‘guinea pig’ salons & spas are saying:
 “Every salon owner should get this manual….”
“Having my salon for 10 years now I know a little about a lot of things in small business but this manual has given me a clear direction on how and what I should be doing – as I really have not had that much human resource experience – prior to having my salon despite having 10 staff!!”
“Without doubt the best recruiting system the beauty industry has seen…” “The beauty industry being what it is, we’re constantly having to recruit new staff – this system makes it so simple, and really nails it when it comes to choosing exactly the right kind of person to fit any particular role in the business…” Michael Curtis, Blush Day Spa, Perth |
The system has NOT yet been released onto the market. It will be soon.It’s the completedeal – CD tutorials, tick sheets, assessment forms, interview guidelines, tests, the works. In my opinion, it is ridiculously cheap – and for a select few early buyers, a special bonus will be available – a one-on-one consulting session with David Osborne himself.
Stay tuned. More information in the coming days.
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A post by Greg Milner The odd idea, a bit of prodding, a nudge here and there, a little fun, and the occasional dose of brutal reality. Greg is co-founder and CEO of Worldwide Salon Marketing, a writer, direct response marketing consultant, specialist marketing systems adviser and coach. He (sometimes) accepts private consulting clients. |
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