“Who Wants A Winning Salon Team?”
by Greg Milner on 05/11/08 at 12:29 am
with David Osborne, WSM’s Recruitment Specialist. Go here to find tools you can use to create a profitable salon/spa team.
The First 3 Steps To Creating a Money Making Team.
Impossible I hear you cry, employees can be an absolute pain.
Trying to get the right people, keep them and then there’s the motivation stuff. Such a drain on my energy.
Okay, let me ask you this, have you ever been in a team that won something important? And I am talking a State Title, a National Title.
If you don’t believe in teams, it’s because you have never been in a team where you really learnt the power of ‘Mateship’, ‘Camaraderie’ and felt the power of a United Purpose. There is not one successful person that didn’t have a great team of people around them.
“I never got very far until I stopped imagining I had to do everything myself.”
Frank W Woolworth
The founder of the Woolworth’s retail chain.
Leading researchers suggest “Teams and good performance are inseparable and you cannot have one without the other”. So if you want to perform as a business owner you need a great team around you and one that performs. As Sam Walton, The founder of the giant Walmart retail chain in America said “The secret is we are working together”.
Step One: Understand you can’t create great wealth alone.
Step Two: Understand you need a team that knows how to perform individually and as a team.
“How do I get that sort of team?”
By using a good selection processes. Great managers and business owners know how to select great staff, however here is a key point, you can’t obtain A Grade staff with a B Grade selection process, it just doesn’t work.
Those people who hire star performers are often well trained in selection. Poor people selectors will never hire A Grade staff, it’s just straight forward and down- right common sense. If the team around you are not building you wealth, then either your selection process is B Grade, or your selection knowledge is B Grade. Sorry, but you can see the connection, if the team isn’t right look in the mirror.
“Don’t complain about the snow on your neighbour’s roof when your own doorstep is unclean”.
Confucius
Step Three: Understand that if your team is not creating wealth, you need advice.
The problem with the gene pool is that there is no lifeguard, and just because the applicant has been to college, looks good and says the right words for one hour on one day, does not mean they are the right person for you.
“Advice is what we ask for when we already know the answer but wish we didn’t.”
Erica Jong
So here is some advice: You need to learn or adopt a selection process that works, and stop ignoring the facts. And this is where World Wide Salon Marketing can assist with the Salon Owner’s Recruitment System. This recruitment system has tried and tested advertising templates, for finding and selecting beauticians, hairdressers, salon managers, and salon receptionists.
The manual also has a letter of offer, a contract, position descriptions to generate high performance and much much more.
This what Jane Markac of Oxhey & Bushey Hair & Beauty said about the advertising templates in the manual:
“By changing the way I normally would write the ad to the way you set out I managed to attract at least 10 apprentice applicants and have hired one apprentice who I am very happy with”.
And Michelle Weston form Northmead Beauty Therapy says “Every salon owner should get this manual”.
So back to taking advice, have you ever heard Greg say “don’t reinvent the wheel?” There is great wisdom in those words. Business can be hard enough, why stumble along when you can have a winning team, and remember all the greats only really got ahead when they realised they did not have to do everything themselves.
WANT MORE? You’ll find David’s complete Salon & Spa Recruitment & Training System manual here…
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A post by Greg Milner The odd idea, a bit of prodding, a nudge here and there, a little fun, and the occasional dose of brutal reality. Greg is co-founder and CEO of Worldwide Salon Marketing, a writer, direct response marketing consultant, specialist marketing systems adviser and coach. He (sometimes) accepts private consulting clients. |
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